Refund & Return Policy
Refund & Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our policy below.
Returns
- Items can be returned within 7 days of delivery.
- Items must be unused, unopened, and in original packaging.
- Fragrances and skincare products that have been opened cannot be returned for hygiene reasons.
How to Request a Return
- Contact us via our Contact page within 7 days of receiving your order.
- Provide your order number and reason for return.
- Our team will review your request and provide return instructions within 2 business days.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or full refund at no extra cost.
Non-Returnable Items
- Opened fragrances or skincare products
- Items marked as final sale
- Gift cards
Questions?
If you have any questions about our return policy, please contact us and we'll be happy to assist you.
